Shipping & Payment Policy

This Shipping & Payment Policy explains how orders are processed, shipped, delivered, and paid for on shopairup.com.

1. Shipping Coverage

We currently offer shipping within the United States. Orders must include a valid deliverable shipping address in an area serviced by our shipping partners.

2. Free Shipping

We offer free standard shipping on eligible orders. Unless otherwise clearly stated on a product page or promotional notice, customers will not be charged a standard shipping fee at checkout.

3. Processing Time

Orders are generally processed within 1 to 3 business days after successful payment authorization and order verification.

Orders are typically not processed on weekends or public holidays. Processing times may be extended during periods of high demand, promotional activity, or operational delays.

4. Estimated Delivery Time

Standard delivery usually takes approximately 5 to 10 business days after shipment, depending on destination and carrier conditions.

Delivery estimates are not guaranteed and may vary due to weather conditions, carrier issues, address verification delays, regional service limitations, or other factors outside our control.

5. Tracking Information

Where available, tracking information will be provided after the order has shipped. Please allow time for tracking updates to appear once the package is in transit.

6. Incorrect or Incomplete Address Information

Customers are responsible for providing accurate shipping details at checkout. If an order cannot be delivered due to an incorrect or incomplete address, delays or failed delivery may occur.

7. Lost, Damaged, or Incorrect Deliveries

If your order arrives damaged, incomplete, or incorrect, please contact us within 72 hours of delivery. We may request supporting information such as your order number and photos of the package or items received.

8. Accepted Payment Methods

We accept secure payment methods made available at checkout. Depending on checkout configuration, available methods may include major credit cards, major debit cards, Shopify Payments, and other approved payment methods displayed during checkout.

9. Payment Authorization

All payments are subject to authorization, review, and verification. If payment cannot be successfully authorized or verified, the order may be delayed, declined, or canceled.

10. Payment Security

Transactions on our website are processed through secure third-party payment providers that use industry-standard security technologies. We do not store full payment card details directly on our servers.

11. Taxes and Final Charges

Applicable taxes and required charges, if any, will be calculated and displayed during checkout before the order is submitted.

12. Contact Information

If you have questions about payment, shipping, tracking, or delivery, please contact us:

Website: shopairup.com
Address: Suite 302, 603 Capitol Avenue, Bridgeport, Connecticut 06606, United States
Phone: +1 (959) 950-5611
Email: support@shopairup.com